Privacy Policy

Last Updated: March 27, 2026

Introduction

Living Well Counseling & Consulting LLC ("Living Well," "we," "us," or "our") is committed to protecting the privacy of visitors to our website, therapyforlivingwell.com (the "Site"). This Privacy Policy explains how we collect, use, and protect information when you visit our Site or submit information through our contact form.

This privacy policy applies only to this website. It does not apply to information collected during the course of clinical services, which is governed by separate HIPAA policies and your informed consent documents.

Important Disclaimer

This website is not a secure patient portal. Do not submit sensitive medical information, diagnoses, or detailed personal health information through this website's contact form. If you are an existing client, please use the secure communication tools provided to you by your clinician.

Information We Collect

Information You Provide

When you fill out our contact form, we may collect: your name, phone number, email address, insurance provider, preferred clinician, how you heard about us, your preferred contact method, and any information you voluntarily include in the message field.

This information is submitted via a third-party form processing service (Formspree) and delivered to our team via email. We use this information solely to respond to your inquiry, match you with an appropriate clinician, and facilitate scheduling.

Information Collected Automatically

When you visit our Site, we may collect certain technical information automatically, including: your IP address, browser type and version, device type, operating system, referring website, pages visited, and time spent on the Site.

This information is collected through standard web server logs and, if enabled, through analytics tools such as Google Analytics.

How We Use Your Information

We use the information collected through this Site to: respond to your inquiries and contact form submissions, improve the content and functionality of our website, monitor website performance and security, and comply with legal obligations.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Form Submissions

Contact form submissions are processed through Formspree, a third-party form handling service. Information submitted through our contact form is delivered to our team via email and is used solely for the purpose of responding to your inquiry and facilitating scheduling. We do not maintain a database of website contact submissions beyond operational necessity.

Cookies and Analytics

Our Site may use cookies — small text files stored on your device — to improve your browsing experience. These may include session cookies (which expire when you close your browser) and persistent cookies (which remain until they expire or you delete them).

You can manage cookie preferences through your browser settings. Disabling cookies may affect some features of the Site.

If Google Analytics is enabled, it collects anonymized website usage data. You may opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Third-Party Services

Our Site may use the following third-party services:

• Formspree — to process contact form submissions. Formspree's privacy policy governs their handling of data submitted through our form.
• Google Fonts — to deliver web fonts. Google may collect anonymized usage data as described in their privacy policy.
• Google Maps — to display office locations. Google's privacy policy applies to map interactions.
• Google Analytics (if enabled) — to collect anonymized website usage data. You may opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

HIPAA Notice

This website is not a secure patient portal. Information submitted through this website — including the contact form — is not protected under HIPAA. Do not include sensitive health information, diagnoses, or detailed medical history in any form submission on this Site.

If you are a current client, please use the secure patient portal or communication tools provided by your clinician for any clinical correspondence. HIPAA protections apply to information collected and maintained within the clinical relationship, which is governed by separate policies and your signed informed consent.

Data Security

We take reasonable measures to protect the information collected through this Site. However, no data transmission over the internet is guaranteed to be completely secure. We cannot ensure or warrant the security of any information you transmit to us through this website.

Children's Privacy

This Site is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information through our Site, please contact us so we can delete it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete information we hold about you. To exercise any of these rights, please contact us using the information below.

Links to Other Websites

Our Site may contain links to other websites, including livingwellmission.org. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any website you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Living Well Counseling & Consulting LLC
618 SW 3rd St, Ste 110
Cape Coral, FL 33991
Phone: (239) 940-7025
Email: info@therapyforlivingwell.com